Order process and conclusion of purchase agreement

  • By clicking the “Buy now” button, you send us a binding offer for the conclusion of a purchase agreement with Kav Technical Trading regarding the items in your shopping cart (hereinafter referred to as “Order”).
  • Kav Technical Trading may, at its discretion, accept or reject the Order. Kav Technical Trading will accept your Order by sending an order confirmation or simply by delivering the ordered items to you.
  • If you place an Order through our Website, the ordering process comprises four steps:
    • You select the desired goods
    • You check all items in your shopping cart and apply any necessary changes. You click the “Check out” button to proceed to payment.
    • If you have not already done so, you log into your user account with email and password and enter the required customer data for the invoice.
    • Finally, on the “Checkout” page, you select the preferred method of payment and confirm your acceptance of the conditions that shall apply to the purchase. Here, you can again change the invoice details, check your purchase data and return to the cart by clicking “Back to cart”. By clicking “Buy now”, your Order becomes binding.
  • With our order confirmation and/or delivery, we will send you a copy of the corresponding Order, including the corresponding invoice, to your email address.
  • In the event of obvious errors on the Website or Mobile Application or made in connection with your Order, Kav Technical Trading reserves the right to correct the error and charge you the correct price.
  • Payment conditions
    • You can select one of the payments methods described on the website or mobile app . Kav Technical Trading reserves the right to exclude or include particular payment methods at any time.
    • In case of payment by Credimax or benefit pay, your payment will be executed by our payment service provider using their discrete secure infrastructure. The payment gateway integration reserves the right to decline the processing of payments in cases of suspected fraud or other irregularity.
  • Use of personal information
    • To register on the Website or Mobile Application, you need to specify a login name and a password. Kav Technical Trading further needs your contact information for issuing the invoice. You are responsible for keeping this information correct, confidential, and up to date.
    • By completing the contact form, you ensure and take full responsibility that the entered data truly identifies you as a natural person or as a representative of the specified organization. If you place an Order on behalf of an organization, you ensure that you have the authority to do so. In particular, you are responsible that any VAT number you enter is appropriate and correct.
    • Kav Technical Trading is not liable for any consequences that may result from incorrect, incomplete, or false information you have entered or from data you have changed subsequently to your Order.